Reviews for Massimo Dutti Jewel (Changi Airport)

Xialin zhao

May 26, 2026

1

Dec.3rd,2025 Wednesday 9:15pm , I was looking around in the shop . ( came from home to fetch mother from Terminal 1 ) Two staffs there saw me face to face but without any greetings . I was wondering …

Mohamed Salleh

May 26, 2026

1

Staff needs to have product knowledge and customer service. Smile even though the person may not buy from you. If not for the bespectacled male staff, we would not have made any purchase. The rest just looks snobbish, especially the cashier.

benjamin tan

May 26, 2026

1

Bought a pair of shoes, SGD225. It broke within 3 days. Brought it back to the store and the SA told me that i can't make an exchange because the store will lose profit. …

Christina Chan

May 26, 2026

1

Poor customer service here and I expect more of stores located at airports. Passed by the store yesterday n went in. The men's trousers were on offer n we wanted to look through the stack for my husband's size. As we started to do so, a …

CT

May 26, 2026

2

When my wife and I walked into the store at Jewel Changi, about 3 female sales staff were chatting away. There were no eye contact or greetings from any of them when we walked past. We walked to the men's section and started to look at some …