Reviews for Air India Singapore Office

Dave

May 26, 2026

1

Very unhelpful and unfriendly people at checkin/ baggage drop at Chiangi airport. A little customer service and a smile goes a long way.

Shannon T

May 26, 2026

1

Bought tickets but they overbooked the flight and only informed us when we were checking in. Had to reschedule our flight for 14 hours later. Did not attempt to compensate or make up for their mistake at all. Ridiculously bad service.

Selva RAJ

May 26, 2026

5

High level facilities and services with comfortables places before boarding.One of the best airport i would say...congrats to singapore gov and the managements for maintain it always....👌👌 …

Sandhya Prakash

May 26, 2026

1

Highly unprofessional!! When you know 8 hrs in advance that flight is delayed, why can’t u send a message/ WhatsApp to your customers.

Melody Yeo

May 26, 2026

1

No baskets, no usb port, no tv, what you would expect from a scoot flight but for 7 hours

Vasudhevan S

May 26, 2026

5

What a great improvement in Air India flights 👏👏👏 We took business class flights to Newark and back, via Delhi. It was a very pleasant and enjoyable experience. …

Pan Pan Samana

May 26, 2026

5

Took business class AI 381 from Singapore to New Delhi on 2nd Nov 2024. Check in at Changi airport was professional, efficient and ground staff is helpful & friendly. Silver Kris lounge was good experience with wide spread of food. …

Bosco Lim Hearted Moments

May 26, 2026

1

This happened at the counter. (both times) Was told by Air India at T2 departure on 22nd Feb 2025 that a PHYSICAL hardcopy …

Nisarg Kadam

May 26, 2026

1

Worst Experience Ever - Air India Failed to Honor Written Commitment (Case #24675595) …

Harkirat Singh

May 26, 2026

1

Very poor experience in mumbai check in the lady didnt know amy rules ( immigration singapore) so it took 30 minutes to check in Then in Singapore office no one answers the phone