34 Google reviews
Showing 34 review samples from Google Maps.
Gabriel
Went down to Timberland Jewel a few times before finally purchasing my winter boots and clothes. The service crews @ Jewel are in general very polite and helpful however, perhaps being the only non-outlet store, it seems that it is always …
Joey Tay
I don’t usually leave a bad review but my experience at the store was so poor today. Arrived at the store when the previous customer just left so we’re the only ones in the store, and saw that the staff needed to pack up the shoes from the …
junjie wu
Good collection, rather poor customer service, guess I was not dressed well enough or something
Norman ANG
Just went to jewel timberland and bought the Greenstride motion waterproof Mid rust unbuck shoes today . Travel all the way from west to east 😊.and all worth it to be serve by Liza ( the Timberland staff ) , as I was hestitate And …
Linggi 7
Excellent product knowledge and customer service by a helpful and pleasant Lisa made a long trip to Jewel worthwhile. She made good recommendations, answered my million questions on Timberland shoes, parkas and etc. And to top it off, she …
Isaac L
Raymond is one helluva good customer service. He serves everyone with passion and addresses every concern of every customer. He is a very customer service oriented person. I have to say 6⭐️ to him and the team (Fika is her name). If you're in Jewel or looking for shoes or boots. I assure you will have a good experience with this team. We bought boots for the little one and they were all out advising the right sizing and trying their best. THANK YOU GUYS
Chua Timothy
Love Timberland hiking 🥾 shoes . Excellent boutique customer service support. Bought 2 pairs .Thank to Liza 👋 .( They let you tried until you are “ happy “ 😊… ) Raymond was not there … but we always visit them when we at Jewel 💎. Using this brand since 8yrs ago . Keep up 🆙 the Spirit 🙏. Great Team spirit …
Samantha Lee
Had a great experience shopping at Timberland. The staff were very helpful, patient, and knowledgeable, making the whole process smooth and pleasant. They took the time to explain the options and helped me find exactly what I needed. Really appreciate the great service.
Derrick Ong
In nov 2022, i wore a pair of their boots for my osaka trip. Every single steps was so painful and i thought that maybe timberland boots needed more time and pain to break in. And so, i endured thoughout my 5 days in Osaka. …
Joreen Kok
Just visited Timberland at Jewel, the staff who named Fika is really very helpful and patient! We had troubles logging in to our application iChangi and redemption of our eCapital voucher. However, she was patiently waiting and being so …