Binayak Silwal
Was charged for Additional day without refund. Service is good, interaction felt not so much like Singapore.
Location: 78 Airport Blvd Level 1 #01-302 Jewel, Singapore Changi Airport, 819666
Floor 1 · Jewel Changi Airport
24/7 baggage storage, porter assistance, bag wrapping, and travel convenience services at Changi Airport.
24/7 baggage storage, porter assistance, bag wrapping, and travel convenience services at Changi Airport.
Smarte Carte is Changi Airport's essential service provider, offering a comprehensive range of travel convenience solutions across all terminals around the clock. Best known for its secure 24/7 baggage storage facilities, Smarte Carte also provides porter assistance, bag wrapping for added security, hotel luggage delivery, laundry services, and cruiser strollers for young children.Based on 171 Google reviews
Based on customer ratings
Based on customer ratings
Binayak Silwal
Was charged for Additional day without refund. Service is good, interaction felt not so much like Singapore.
Egan Arntson
Hey Truly! Every interaction I had was bad here. I had my shoes and speaker clipped to my backpack and they told me each one was an additional $6. I asked if they could hold my stuff for 40 hours and they charged me $22 for my price. Then I …
Simona Mutu
We stored our luggage here specifically to visit the airport, meaning the vortex and surroundings - which, surprise, are closed for maintainance between 5-12 Jan. The staff could have mentioned this, before jumping very happily to take our …
Jessica Au
A reliable, no-nonsense service. Pricing is ok, service is not that friendly but efficient, and they are open 24hr for bag retrieval when most of the jewel is closed. …
Remo Suter
Outstanding Service, Smooth Process & Fair Pricing I used this luggage storage service for about 9–10 hours, and the overall …
Smarte Carte
Baggage Storage Storefront
A modern glass-fronted shop with an orange sign reading 'Baggage Storage'. Inside, there are yellow luggage racks and a counter area. A fire extinguisher is mounted on the wall to the left.
Baggage Storage Smartecarte
A shop front with a yellow facade and signage reading 'Baggage Storage' by smartecarte. The entrance is visible, showing a counter area inside where staff are working.
Maison de Chronus Watch Collection Storefront
The image shows the exterior entrance of a watch store named 'MAISON DE CHRONUS WATCH COLLECTION'. The signage is illuminated and mounted on the building facade above glass display windows. Inside, multiple brand counters are visible including Tissot, IWC, and others. A curved counter with jewelry or watches is in the foreground right. The interior has modern lighting and polished floors.
Adidas Store Entrance
The image shows the exterior entrance of an Adidas store, featuring a prominent illuminated logo and brand name on the facade. Inside, mannequins display clothing items, including tracksuits and casual wear, arranged under bright lighting. A person walks past the entrance.
Tommy Hilfiger Storefront
The image shows the exterior of a Tommy Hilfiger store, with its illuminated signage clearly visible above the entrance. The storefront features large glass windows and doors, allowing a glimpse into the well-lit interior where clothing racks are arranged. A person is walking past the store on the patterned carpeted floor outside.
Baggage Storage
A shop front with a yellow facade displaying 'Baggage Storage' signage above the entrance. The store offers services like storage, travel accessories, baggage wrapping, mobility rental, overseas delivery, and laundry service. Inside, there are digital screens showing queue numbers (1, 2, 3) and staff at the counter.
Wines & Spirits Store Entrance
The image shows the storefront of a duty-free wine and spirits shop, with visible signage reading 'LOTTE DUTY FREE' and 'WINES & SPIRITS'. Inside, various alcohol brands are displayed on shelves, including Jack Daniel's, Johnnie Walker, Martell, and Aperol Spritz. Shoppers browse near promotional displays featuring branded bottles.
The Cocoa Trees Storefront
A brightly lit shop entrance with visible signage reading 'THE COCOA TREES' and a tagline 'CAN WE MAKE YOU HAPPY TODAY'. The storefront features glass windows, colorful product displays, and promotional banners inside.
The Jewel Changi Airport Waterfall
A wide-angle shot looking up at the massive glass and steel dome ceiling of The Jewel Changi Airport in Singapore, featuring the iconic Infinity Pool waterfall cascading from a central circular structure. Lush tropical greenery is visible on both sides below the canopy.
Standard Storage Rate Signage
A digital kiosk display showing storage rate pricing categories including Loose ($6), Small ($11), Big/Odd ($16), and Extra Big ($19). Icons represent items like pillows, phones, bags, suitcases, bicycles, and surfboards. Background shows airport or transit area with luggage carts.
Standard Storage Rate Sign
A printed sign displaying storage rates with categories like Loose, Small, Big/Odd, and Extra Big items.
Indoor Waterfall and Greenery
A large indoor waterfall cascades from a circular structure under a geometric glass dome ceiling. Surrounding greenery and walkways with people are visible below.
Standard Storage Rate Sign
A framed sign displaying storage rates with categories like Loose, Small, Big/Odd, and Extra Big, each with corresponding prices.
Baggage Storage Fees Signage
Interior wall display showing baggage storage pricing with illustrations of suitcases, golf bags, and small items. Signs indicate fees for big bags ($17/24 hours), odd size items ($12/24 hours), small/cabin bags under 10kg ($8/24 hours), and loose items like travel pillows or keys ($4/24 hours). A fire extinguisher is visible below the signage.
Baggage Storage Rate Sign
A laminated sign displaying baggage storage rates per 24 hours, categorized by item size (Loose Items, Small Baggage, Big Baggage, Odd Size Items), with prices in USD and CAD.
Airport Directional Signage
The image shows an indoor scene, likely within an airport terminal or transit hub. A large overhead directional sign is prominently displayed against a tiled ceiling with recessed lighting. The sign has two illuminated sections. The top section points upwards towards the 'Crowne Plaza Hotel', accompanied by icons of a building and a bed. Below this, an arrow points to the left indicating 'Left Baggage' (Simpanan Bagasi / 手荷物預り所), featuring icons for luggage storage. In the lower-left background, partially visible signage indicates 'Baggage Storage' which appears to be open 24 hours.
Baggage Storage Interior
Interior of a baggage storage facility featuring a reception desk with signage indicating 'Odd size items 512/24 hours', two yellow chairs, and wrapped luggage near the entrance. A glass wall displays abstract illustrations of suitcases.
Airport Terminal Interior
A spacious airport terminal with patterned carpeting, rows of seating, and large glass windows overlooking the tarmac where airplanes are visible. A digital display shows a cityscape image.
Foot massage device in lounge area
First-person view of legs resting on a beige and black foot massager inside a modern interior space with patterned carpeting and large windows.
Baggage Services Signage
A close-up of an orange signboard above a glass storefront, displaying icons and text for 'Baggage wrapping', 'Baggage storage', and 'Open 24 hours'. The ceiling has recessed lighting and perforated panels.
Airport Tarmac with Scoot Aircraft
A wide-angle view of an airport tarmac under a partly cloudy sky. A yellow and white Scoot airplane is parked at the gate in the foreground, connected to ground support equipment. In the background, other aircraft are visible on the runway, along with a control tower and terminal building.
Baggage Storage Signage and Wrapped Luggage
A promotional sign for baggage wrapping services at Changi Airport, showing pricing tiers (Small $13, Big $20, Odd $25) with a promotion column ($10, $15, $20). Below the sign are three wrapped suitcases labeled with prices: $25, $20, and $13. The background shows an airport terminal interior with tiled floors and yellow barriers.
Water Dispenser Area in Corridor
Interior hallway with a person using an automatic water dispenser. Visible signage includes 'Drinking Water', 'Auto', and directional arrows. A restroom sign is mounted on the wall, along with emergency exit lights and fire safety equipment.
Baggage Storage Area
Interior view of a baggage storage area with customers queuing at the counter. Visible signage includes 'Baggage Storage' and instructions for security screening. A digital screen displays scenic imagery, while QR code signs guide users to pre-register. Luggage is visible near the entrance.
Airport Baggage Storage Area
Interior view of an airport baggage storage facility with glass storefront, yellow branding signage, and visible staff at the counter. A traveler stands near a digital screen displaying travel tips. Luggage is stored inside through large glass doors. Overhead decorative elements hang from ceiling. Greenery on right side frames scene.
Baggage Storage Rate Sign
A sign displaying standard storage rates for different item sizes, including loose items at $6, small items at $11, big/odd items at $16, and extra big items at $19. The sign is mounted on a stand in front of a store entrance with visible signage indicating 'Baggage Storage'.
Dry Cleaning & Laundry Advertisement at Changi Airport
A promotional standee for Ping! Dry Cleaning & Laundry and Baggage Storage located inside an airport terminal. The sign highlights services like dry cleaning, laundry, baggage storage, next-day collection, and no upfront payment. A special offer of 15% off is displayed for airport staff. Background shows luggage carts and airport infrastructure.
Airport Terminal Exterior View
A modern airport terminal with elevated walkways and glass buildings under a cloudy sky.
Baggage Storage Sign at Changi Airport
A framed sign displaying instructions for baggage storage, including a QR code to register, required documents, baggage inspection rules, restricted items list, and payment options. In the background, there are orange directional signs numbered 1-3 indicating steps for contactless payment and luggage handling. A person is standing near the entrance of the baggage transfer area.
Airport Baggage Claim Area
Interior view of an airport baggage claim hall with a yellow 'Baggage Claim' kiosk in the center, surrounded by stanchions and digital screens. A person pushes a luggage cart near greenery on the right.
Airport Flight Information Board
An airport terminal interior showing a large flight information display board with multiple screens listing flights, destinations, and status updates. Below the boards are rows of empty seating chairs. To the right is a digital kiosk labeled 'FLIGHT INFO' with a person interacting with it. A poster on the wall reads 'TRAVEL IS GOOD FOR YOU'. The ceiling has fluorescent lighting fixtures.
Baggage Storage Interior View
A person wearing a Luigi shirt sits with luggage in front of a baggage storage counter inside an airport terminal. A digital menu board displays pricing and service options to the right.
Baggage Storage Area
Interior view of an airport baggage storage facility with a checkered floor, staff operating luggage carts near service counters and signage indicating services like bar wrapping, travel accessories, mobility rental, overseas delivery, laundry service.
Airport Terminal Interior
A wide-angle view of an airport terminal floor with patterned carpeting leading toward a Sony electronics store and other retail outlets on the upper level.
Luggage Store Interior Display
Interior view of a luggage store featuring rows of yellow and black hard-shell suitcases on the floor. A wall display to the left shows hanging bags and packaged accessories. In the background, there is a glass-walled area with blue chairs and tables, possibly a waiting or lounge zone. The flooring is light wood laminate.
Airport Departures Board
Multiple digital departure boards displaying flight information including destination, gate, status, and time. Visible destinations include Bangkok, Singapore, Kuala Lumpur, and others. A screen on the right shows an advertisement with text 'Welcome to KLIA'. The date displayed is 13 Oct 2019.
Airport Terminal Interior with Moving Walkway
A man wearing sunglasses and a striped shirt pushes a luggage cart loaded with bags along a moving walkway in an airport terminal. Another person follows behind with their own cart. The ceiling features rows of fluorescent lights, and signs indicate gate F34. Red safety markings on the sides read 'End Of Traveler'.
Changi Airport Singapore Interior Display
A large, colorful mosaic sculpture resembling a flower or shell filled with vibrant purple and orange flowers is displayed indoors at Changi Airport Singapore. The setting includes lush greenery, wooden flooring, and modern architecture with glass railings and ceiling lights. A sign reading 'CHANGI airport singapore' is visible in the foreground.
Storage Rate Signage
A digital display showing storage rates by item size, including loose items ($5), small bags ($10), big/odd items ($15), and extra big items like bicycles or golf bags ($18). The sign lists categories with icons and notes that rates are based on 24 hours per item.
The Cloud Forest at Jewel Changi Airport
A large indoor waterfall cascading from a circular structure under a glass dome ceiling, surrounded by lush tropical vegetation and walkways with visitors.
Airport Terminal Interior
A spacious airport terminal with a high ceiling, recessed lighting, and polished floors. Visible elements include advertising banners (e.g., Patek Philippe), information kiosks, luggage carts, and travelers with rolling suitcases. No shop fronts or menus are visible.
Mitutoyo Store Interior
Interior view of a Mitutoyo store with hanging geometric art installations, a digital screen displaying the brand name, and staff near checkout counters.
Southeast Asia Map Display at Airport Terminal
A large 3D map of Southeast Asia is displayed in an airport terminal, showing flight routes connecting to various destinations. A sign above indicates gate numbers A1-A21 and F30-F60. The display includes greenery at its base.
Baggage Storage Area
Interior view of an airport baggage storage facility with a checkered floor, signage listing services like storage, wrapping, travel accessories, mobility rental, overseas delivery, and laundry service. Staff members are present near equipment and kiosks.
Airport Terminal Interior with Cosmetics Store
A busy airport terminal hallway featuring a patterned carpet and travelers walking past a cosmetics store. The store has visible signage reading 'COSMETICS & PERFUMES' above the entrance, with various product displays inside.
Singapore Food Street Interior
Interior view of Singapore Food Street with visible signage, seating area, and people walking near a counter.
Flower display at Changi Airport Terminal 2
A large, vibrant floral installation resembling a giant flower or shell, featuring colorful blooms and greenery, situated in an indoor public space with wooden flooring and modern architecture.
Airport Terminal Interior
A wide-angle view of a spacious airport terminal with patterned carpeting, glass ceiling panels, and multiple retail outlets including duty-free shops and food stalls. People are walking or standing near luggage carts.
Luxury Hotel Lobby Interior
A spacious, modern hotel lobby with high ceilings and marble columns. A curved seating area with plush chairs and tables dominates the foreground. In the background, a large illuminated wall feature glows warmly. To the right, a Louis Vuitton storefront is visible on an upper level. Sunflowers add color to the left side.
Gardens by the Bay - Cloud Forest
A wide-angle view of the indoor waterfall in Gardens by the Bay, Singapore. The scene features a massive central water feature cascading into a circular pool surrounded by lush tropical vegetation and walkways with visitors. In the background, multi-level structures with glass railings are visible, including what appears to be an entrance or storefront area on the upper levels, though no specific shop signage is clearly legible. People are scattered throughout the space, some walking along pathways near the foliage.
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