73 Google reviews
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Leena Yin
Joanna and Kokfoo were so helpful. Our old luggage had broken so we were looking for a new one. Not only did they help us pick the right size, Joanna helped us fully unpack and repack the luggage, folding and showing us how to make everything fit!
Avtomat
Bought and immediately used a cabin-sized luggage after receiving great service from Joann at Terminal 2. Loving my new piece and so happy with the experience here!
Prateek Singhal
Sales representatives not interested in showing and forcing to say budget before talking. Hire professionals to retain brand image and experience.
Anthea Ayson
Had a great experience at the Samsonite store in Terminal 2, Changi Airport! The staff were incredibly accommodating, friendly, and went above and beyond to assist me. They were attentive without being pushy and made sure I found exactly …
SW
Terrible service by a middle-aged Asian woman wearing glasses. Asked if I was a local and proceeded by saying “locals won’t do this” after I tried on a backpack. You work in an airport dealing with tourists and you only want to serve …
lily masjum
Kok foo n Joann are great sellers . She showed me the best samsonite cabin bag. I recommend anyone to buy here.
Logan Velaitham
Ms Carmen been a excellent customer service officer. She is true sales person
Matt Kyle
Singapore airport, wonderful lady. Helped me find just the right backpack. Thanks!!
Jocelyn Lee
Went into the samsonite store at Changi Airport T2 this morning trying my luck for someone who can advise how to open a faulty luggage lock. Joanne who was tending the shop was so amazing providing me help and managed to open the lock for …
Filipp Panfilov
I stopped by the store just to browse, but Carmen was so passionate and knowledgeable about the backpacks that I couldn’t walk away empty-handed. I fell in love with a Samsonite and had to take it home! Super happy with my purchase. Huge thanks for the outstanding service!