Priscilla
5
Had a great experience with the help of a very friendly staff on duty today (19 June). Tall and long-haired. …
Rating Summary
4.5
57 Google reviews
5 79%
4 7%
3 4%
2 4%
1 7%
Reviews for New Balance Jewel
Showing 57 review samples from Google Maps.
MY Teng
5
I visited the Jewel store with my friend today. At first, I couldn’t find any shoes I liked, but Ying Earn was extremely warm, professional, and patient in introducing different options. I found a pair I liked but they didn’t have my size. …
Amir S
5
Great experience at the store, thanks to Afiq. I called a day before my visit to enquire about a shoe, and he clearly explained the available sizes and colourways and even offered to reserve the item for me. …
KJ
5
Had a great experience at the New Balance store today—Adam assisted me and made the whole process easy. He gave solid recommendations, helped check sizing for a few tees, and was patient throughout. Appreciate the attentive service without being pushy.
Joey Gan
5
I was impressed by the sales rep, Jian. He is the guy holding the shoe for me to take a photo of. …
Luna Tan
5
Bought my shoe from here not too long ago. The service crew was extremely friendly and respectful. The shoes I was eyeing wasn't displayed for sale, but was on the mannequin. We asked the staff if it was for sale and it was! Ended up buying the pair on the spot. Great service!
Alan Liu
5
During my visit to the store today, I was assisted by Adam. His polite, friendly demeanor, coupled with his extensive product knowledge, reflects a high degree of professionalism.
Paul Xavier
5
One of the best experiences I've had in a footwear boutique! A shoutout to both Don and Adam for their solid customer service. Don was very prompt in assisting me on my queries over the phone and arranging my replacement for a size up. I …
Capture Asia Photography
5
Staffs were friendly as usual, they don’t interrupt me browsing which I appreciate it but also acknowledge my presence in store. I realised the shop was revamped which looks so clean.
Arul R
5
Adam from the Jewel outlet was very helpful and patient. HE let me try several sizes from different models patiently. When he brought the shoes out for me try to he first took it out from the box and loosened the laces and explained the …