Reviews for Malaysia Airlines (Singapore Branch)

Willy Thomas

May 26, 2026

1

I had an extremely disappointing experience with a check-in agent who showed no customer service or empathy at all. …

Din Neo

May 26, 2026

1

2025 - The worse Airlines ever. I will stop flying with Malaysia Airlines due to their ground service staff bad attitudes especially those from Enriched customer service officers. They can't even help you to solve a problem. They just …

Ngoc Vo

May 26, 2026

1

Malaysia Airlines staff at the Economy counter on the morning of September 27 were rude and unfriendly. Malaysia Airlines surprised me with their service style. Maybe because of Economy class, the airline gave the“experienced 👎👎👎” staff to …

PCL CASOTAC

May 26, 2026

5

Dear Sir/Ma'am ... I would like to express my thanks and appreciation to Ms Vina of your call centre. She has truly gone beyond the call of duty, being very efifcient, clear, …

Ukesh Mahat

May 26, 2026

1

Attention everyone, Listen up and mark my words: under no circumstances should you ever consider …

JINMYEONG LEE

May 26, 2026

1

Their customer service is too bad... I wanted to change my departure ticket, so I called to a call center but it was taken time too long over 1 hour even I tried several times finally i could not make a deal. That is why, I visited Changi …

Marc Beetlestone

May 26, 2026

1

Not possible to give 0, so 1 will have to do. Worst airline for customer support I ever experienced, all online and any of the staff I dealt with had an attitude. It’s a wonder they can even operate …

Rimikio Kanka

May 26, 2026

1

Very bad experience with their customer service when happned lost baggage!!!

Bryan Lee

May 26, 2026

1

Worse Airline. Lost our baggage for 2 days and damaged it. Now not responding and not paying claims. Such a disgrace carrying the name Malaysia

Death Lightning Gamer

May 26, 2026

5

Lovely airline with comfortable seats and food (satay is the best). Great customer service! Lovely planes too!