41 Google reviews
Showing 41 review samples from Google Maps.
Hosea
Was served by DD and Reena. Had some quality issues with the shoe that i had gotten recently and both were very empathetic and understanding to the situation and tried their best to offer solutions in their capacity. DD also was very friendly and gave helpful advices.
Chua Timothy
Umaiea - excellent customer service @ Jewel 💎 ! First time bought Columbia hiking shoe . Keep up your great service. Thank you 🙏 …
CL
Zero stars if i could. Nobody picks up the calls. I tried calling the Jewel outlet every hour from 11+am. It can't be that they are so busy throughout the day that picking up a simple call is impossible. Not going to waste my time …
Faith Chng
The only one Columbia store My hubby and I found in Jewel and price was reasonable. We combed IMM & Changi City point outlets for waterproof hiking shoe. There aren’t many options. The few we found doesn’t fit well. We were glad to visit …
Ron Santico
Excellent and helpful customer service! Needed new travel shoes for my travels but they didn't have a lot of options for size 12. Fortunately the two agents were patient and friendly! I got a new pair of size 12 shoes that fit my needs and …
Sara
My partner and I just left the shop and we really appreciated the service from Levin. He was kind and provided us with excellent service. Thank you, Levin.
Hutter
Was here 2 weeks back on a Monday evening after dinner with my wife. Merchandising was good. Staff, smiled and said hello when we walked in. I ended up buying a pair of hiking shoes when I had no plans to buy anything at all. This is what good service and good merchandising does to a customer! Keep up the awesome work!
Polina
The only place in Singapore where one can get comfortable and high quality trekking shoes without breaking the bank. Options are limited, but it is the best I have found in Singapore during my hike …
Sen K
Staff had 0 knowledge on the products and could not answer a single question. Wouldn’t recommend. Might be better off shopping elsewhere.
Tina
We are writing to express our sincere appreciation for the outstanding sales service we received from Reann and DD at Columbia Jewel on 6 November 2024. They were incredibly knowledgeable, patient, and helpful throughout our entire …