Reviews for CHARLES & KEITH - Terminal 4

Kit-5656 Leong

May 26, 2026

1

I am writing to express my dissatisfaction with the service I received at Charles & Keith store in T4 on 4 March 2025! I am an airport staff. …

PotDoi Story

May 26, 2026

4

The price here is cheaper. There are many styles to choose from. The bags are beautiful. The service is also good. The staff are very attentive.

Lim Lim

May 26, 2026

3

Overall satisfied, but staff could be more friendly and helpful.

karenu20i

May 26, 2026

5

Love the shoes and bags they sell... Worth the money i spent.... The designs are pretty and useful... Also durable...

Charlotte Meritt

May 26, 2026

1

I came in with my sister planning on purchasing a couple of shoes from the brand at T4 because we have been buying and loving the brand for a very long time. We already know what we want to buy but just wanted to make sure le sizing of the …

ying Chin

May 26, 2026

5

I want to thank the staff during CNY. I was shopping at Changi T4 Charles and Keith until I forgot the boarding time. When I made the payment, she scanned my boarding pass and saw my boarding time and told me I had to go boarding. I ran to …

Aimy Tran Kagy

May 26, 2026

1

I came in at 16h20 and my plane is leaving for 16h55. The 2 employees both ignored us when we asked for our shoe sizes and continue to throw us out saying that we don’t have time to buy. We are loyal and frequent customers to the brand and …

G

May 26, 2026

1

8 Aug at about 11am a male staff with no name tag. His attitude was rather impatient and unkind. I bought a pair of candles and left as quickly as I could. …

Meiwei Ng

May 26, 2026

1

I am surprised to see despite so many bad reviews on the staff's attitude, Charles & Keith is still not taking action on it. One of the worst in-store experience.

spoorthi Shres

May 26, 2026

4

Good selection, bit different from KL location store