Reviews for Apple Jewel Changi Airport

Fikri J

May 26, 2026

5

Lifesavers at Apple Jewel Changi! My trusty iPhone 13 Pro gave me the terrifying "white screen of death" last …

Alicia Tan

May 26, 2026

5

Huge thanks to Janson and another wonderful staff at the entrance area of Apple Store Jewel for their kindness and professionalism. We walked in without any appointment, and despite how busy the store was, they took the effort to squeeze us in and assist us. My colleague was extremely anxious as her Apple ID was locked, and they were very patient, reassuring, and efficient in helping us to get the issue addressed. Truly appreciate the excellent service and empathy shown — this kind of experience really reflects what great customer service is about. Thank you for making a stressful situation so much easier 🙏

lin

May 26, 2026

5

Superb Service at Apple! From the moment I arrived on the 1st floor, I was impressed. There were plenty of staff around, and once I told one of them I had an appointment, they quickly …

Nayana Dharmasiri

May 26, 2026

5

Apple at Jewel Changi Airport is absolutely delightful! From the moment you walk in, the store feels welcoming and well designed just like you expect from Apple, but with that extra touch of the Jewel’s iconic atmosphere. The staff are …

Alicia Tan

May 26, 2026

5

Huge thanks to Janson and another wonderful staff at the entrance area of Apple Store Jewel for their kindness and professionalism. …

nasri yussof

May 26, 2026

5

Had a system bug on my phone. Kennie and Mo served me. I was greeted and welcomed by them with a good attitude. Throughout the entire process, they made me feel comfortable and carefully explained to me the details of the entire process. …

Wee Siang Sim

May 26, 2026

5

We visited the Apple Store to purchase the iPhone 17 and to inquire about the Apple Watch. Jerome approached us and assisted us throughout the process, from completing the iPhone purchase to patiently explaining the features of the Apple …

Javan

May 26, 2026

2

Left my phone for battery repair. After 4 hours, it turns out the repair was not done at all due to policy. Fine, I then asked why didn’t they let me know earlier and they replied they emailed me. Their SOP needs to be looked at instead of …

Danielle Berlandier

May 26, 2026

5

We were assisted by Marc, who was truly amazing. He genuinely made my year - our conversation was filled with empathy and sincerity! His explanation was very clear and concise, and I was immediately wowed by how amazing he was (and …

huixin

May 26, 2026

1

Extremely DISAPPOINTED I visited the jewel store today to purchase a new iPhone 17 ,The staff member …