Jess
The customer service is not helpful at all. Does not resolve problem and just keeps pushing things away back n forth between them and travel agent. I understand I bought the tix from the travel agent, but after all I purchased ANA tix. I …
Location: 80 Airport Blvd., Singapore 819642
Visit Changi Airport
Japan's largest airline offering ticketing and customer service at Changi Airport.
Japan's largest airline offering ticketing and customer service at Changi Airport.
All Nippon Airways (ANA) maintains a service presence at Changi Airport to assist passengers flying with Japan's largest and most awarded airline. Operating from Terminal 2 since October 2023, ANA offers ticketing services, flight information and customer support for its routes connecting Singapore to Tokyo Narita and beyond.Based on 43 Google reviews
Based on customer ratings
Based on customer ratings
Jess
The customer service is not helpful at all. Does not resolve problem and just keeps pushing things away back n forth between them and travel agent. I understand I bought the tix from the travel agent, but after all I purchased ANA tix. I …
Saumya
I have spent several hours over several days over the last 2 months attempting to contact ANA about a flight that they cancelled, but to no avail. The website says that for urgent inquiries, phone call is necessary. The booking reservation …
Yao Ruihan Emily
Absolutely the worst. ANA canceled my flight on the day of departure without offering any solution. Called the hotline 5x and each time the wait time is more than 120 mins long. Had to buy a new ticket for the missing leg of the itinerary …
TINGHUI Lee
WORST CUSTOMER SERVICE EVER Our flight was from Changi to Narita on 3rd April 2023, 6:15am. During check in @ changi, we were informed that my mother's surname was booked …
Hugh J
Comfortable flight, food was good, good service. I had to fly on ANA from Los Angeles to Singapore...when United Airlines …
All Nippon Airways
Airline Meal Tray
A tray table in an airplane seat with a meal spread including a bento box, salad, bread rolls, water bottles, and condiments.
Aircraft Meal Tray
An in-flight meal tray featuring a main dish with rice and chicken, a side salad, ham slices, noodles, crackers, water bottle, and sauce packets.
Airport Gate Display
A digital flight information screen at an airport gate showing ANA flight NH 842 to Tokyo Haneda, departing at 1050 Hrs on 19 Feb 2019. The display includes the airline logo, flight number, destination in Japanese characters, departure time, and a note that the gate opens at 0940 Hrs. The surrounding area shows part of the terminal interior with glass walls and ceiling lights.
Aircraft Meal Tray
A tray table in an airplane seat holds a meal consisting of a curry dish with chicken, a salad bowl, a small container of Komi (rice), and another compartment with shrimp, egg, and vegetables. A glass of orange juice is also present.
Aerial View from Plane Window
The image shows a view from an airplane window, capturing the wing of the aircraft in the foreground and a clear blue sky above. The horizon line is visible with a faint glow near it, suggesting either sunrise or sunset. A small celestial body, possibly the moon or a planet, is visible in the sky.
Airport Check-in Hall Interior
A busy airport check-in area with multiple counters, luggage carts filled with bags, and passengers waiting. Large digital screens display advertisements above the counters.
Cabin Menu - The Connoisseurs
A printed menu from an airplane showing lunch/dinner options for November, featuring two meal plans labeled A and B with calorie counts, ingredients, and Japanese/English descriptions.
ANA Boeing 787 in flight
A Japan Airlines (ANA) Boeing 787 Dreamliner is captured mid-flight, likely during approach or takeoff. The aircraft features the airline's signature blue and white livery with 'Inspiration of JAPAN' written along the fuselage. Landing gear is deployed, indicating imminent touchdown or recent lift-off. Background shows a hazy sky and faint cityscape silhouette.
Airport Tarmac View
A view from inside an airport terminal looking out onto the tarmac, showing ANA airplanes at gates with ground support vehicles and a clear blue sky.
Airport Check-in Area
Interior view of an airport check-in hall with multiple airline counters, overhead screens displaying flight information, and a luggage drop area in the foreground. Staff members are visible at desks; passengers wait near stanchions. Lighting is bright from ceiling panels.
Airport Check-in Area
Interior view of an airport check-in hall with passengers queuing at counters, luggage carts, and signage indicating baggage weight limits (Maximum 7KG). Rope barriers guide the queue.
Airport Terminal View from Aircraft Window
A view of an airport terminal and control tower from inside a plane, with the wing visible in the foreground. The sky is partly cloudy.
Airport Bag Drop Area
Interior view of an airport terminal showing self-service bag drop kiosks with illuminated screens, a vertical sign reading 'Bag-Drop' and 'ANA Assistance', and check-in counters in the background under bright ceiling lighting.
Airport Tarmac with Aircraft and Ground Support Vehicles
A wide-angle view of an airport tarmac under a partly cloudy sky. A white airplane with blue and red livery is parked at the gate, connected to a jet bridge. Several ground support vehicles are visible in the foreground, including baggage carts and fuel trucks. In the background, another aircraft with yellow and orange markings is taxiing on the runway.
Drink Menu
A printed drink menu featuring sections for drinks, soup, alcoholic beverages, and route-specific specials.
Changi Airport Self-Service Kiosk
A white self-service kiosk at Changi Airport Singapore, displaying a screen with the prompt 'Select your airline' and logos of ANA, SilkAir, and Singapore Airlines against a grassy background with sunflowers. Below the screen is a card reader slot.
Airport Check-In Signage
A sign at an airport terminal showing instructions for check-in with bags, without bags, and online check-in. The sign features logos of SilkAir and ANA.
A boutique tea lounge and art jamming studio at Jewel Changi, blending premium t
View ShopStunning 16-metre-tall interactive play structure where children can climb, slid
View ShopBite into Singapore's iconic curry puffs and local snacks at Old Chang Kee in Ch
View Shop